Where’s My Plans Download?

This is a Frequent Question about Plans Download after placing an order.  If you have not downloaded the plans your purchased, definitely, read this.

There are many variations of this question we see like:

• I ordered some plans, but when will I get them?
• Where are the Plans I ordered?
• When I try to download, it says “No Downloads Remaining”.  How do I get the plans?

We agree, your plans download is a big deal.  After all, you ordered them here, and we promised immediate plans download right after payment.  So, where’s my plans?

If You Can’t Find The Link To Download:

Don’t worry, we will definitely help you get them.  We also feel this is really important.
Plans are available for download immediately after payment using a link on the return screen.  (Here is a partial screenshot of the page for an example.)

If for whatever reason that didn’t work — the page closed, or if you missed it, or whatever — don’t worry.  We’ve got you covered.  Here are some other ways to get the plans download.

1. There is another link in the email receipt.  Click on the title of the plans, and it will take you to the download page.
2. As a third option, you may  Login to your Account  and find all your downloads.

By default, every purchase will set the plans download to be 3 times in the next 7 days.  If you expire either of these, then you’ll get an error message.

I’m Getting A Plans Download Error Message !!

An error message does not mean you caused a problem. It means something is not working right, or we’ve hit some limit. We just need to figure out which one. Here are 2 of the most common error messages and what they mean.

No More Downloads

Sometimes error messages appear when attempting a plans download.  If the message says no more downloads are available, it means you have already attempted to download it more than 3 times.

Solution:  The file is probably on your computer already in your downloads folder (directory).  You may actually have 3 versions of the plans in there.

Because there are so many ways to setup a computer, I can’t tell exactly where your downloads folder is.  However, if your computer did not ask where to save the file, it means you have a specific downloads folder where it will put all files that download.  Find that directory, and you will probably find three copies of the plans.

For more information about where to find that directory, do a Google search like “Where is my downloads folder?”  or  “How do you find recently downloaded files?”  Make sure you specify the operating system and version.  Example:  Windows version, or Mac version or Linux version.  Each of these companies has their way of handling automatic downloads.

Time is Expired

If the message says time is expired (or something like that), it means it’s more than 7 days from the time you purchased the plans.

Solution:  If you tried to download earlier, the plans might already be on your computer.  See the section above.  If not, then Contact Us and let’s get the time reset.  We don’t have an issue helping you out with that.  (Please be patient if we are not in the office at that moment.  We’ll help you soon.)

The download links expire after 7 days, so it gives you time to download.  However, for security reasons the links go away after our system thinks you’ve got the plans.

When Nothing Else Works

Again, links expire in 7 days and the system will give you 3 attempts to download.  If you are outside this window or if you are still having trouble finding the plans, just contact us.  We’re happy to help.  (Again, please be patient if we are not able to do it immediately.)

We’re here to help you do great things with DIY.  There’s always some other method to accomplish a plans download.  Let us know, and we’ll help figure something out.

Thank you again for being a customer.  We wish you the Best of Luck with your build, and in all your project customizing.

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