Where Are My Plans?

This is a Frequent Question about getting the plans, the download, and saving plans after placing an order.  I just bought the plans, now where are they?

We’re here to help!  If you are not yet able to get the plans after your purchase, definitely, read this.

There are many variations of this question like:

  • I ordered some plans, but when will I get them?
  • Where are the Plans I ordered?
  • When I try to download, it says “No Downloads Remaining”.  How do I get the plans?
  • The page says “Link Expired”.  Now What?

We agree, getting the plans is a big deal.  After all, you ordered them, you paid for them, and we promised to have them ready for you immediately after payment.  So, where are the plans?

Below are several ways to answer these questions depending on your situation.  Read below.  We value our customers, so we take care of things one way or another.

I Ordered Plans, But They Did Not Come!

It is common at other places to get “Mail Order” plans.  You order them, then wait 2 weeks while they print, then ship them.  That’s not what we do.

At Mechanical Elements, we love technology that allows you to have the plans in your hand (on you computer) in just a few minutes.  No need to wait for the mail, especially if you live outside the USA.  And, no reason to pay Shipping and Handling, because internet delivery is free.

If you order plans thinking they will come in the mail, we are terribly sorry.  We have notices on every product page and buttons to say things about the plans download.  We understand that some ideas die hard, because we have overlooked similar things too.  I’m sorry that happened, but there is good news.  You can still get them!  Read on below.

I Can’t Find The Plans Download Link

Plans are available to download (save to your computer) immediately after payment using a link on the Order Received page.  The image below is a partial screen shot of the page after payment.  If the system did not display this, don’t worry, because we have more ways to help.  (Read more below.)

Download Plans Screen

Clicking on the “Product” name (blue text) will take you to the product page.  Clicking on the box in the “Download” column (white text) will start the download.  (Kind of looks like a button.)

Email Download LinkIf for whatever reason you didn’t get to this page after payment, or if the link didn’t work, or the page closed, or if you missed it, or whatever — don’t worry.  Here are some more ways to download the plans.

  1. There is Download Link in the email receipt.  Click on the title of the plans, and it will start the plans download.
  2. As a third option, please  Login to your Account and find all your downloads.

By default, for security, the server allows 3 download attempts in the next 7 days.  If either of these expire, then you will get an error message.  But don’t worry.  We are here to help.

I’m Getting A Plans Download Error !!

Sometimes error messages appear when attempting a plans download.  While an error message is annoying, it does NOT mean you caused a problem.  It means something is not working right, or we’ve hit a limit.  We just need to know which one.  Here are the 2 most common errors and what they mean.

No More Downloads

If the message says no downloads are available, then the system thinks 3 attempts have already been made.  It means the link is tapped or clicked 3 times.  It’s easy to do.  You click the link, and nothing appears to happen, so you click it again.  In the background your devise is trying to download it, or there is some latency in the loop.  Since you still don’t see the plans, the reasons don’t really matter.  Let’s just get it solved!

Trailer Blueprints Page

Solution

The file is probably on your computer or phone already in the downloads folder (directory).  Actually, you may have 3 copies.

Because there are so many ways to setup a computer, I can’t say exactly where the downloads folder is.  However, if your computer (or phone) did not ask where to save the file, it means you have a downloads folder where it puts things automatically.  Find that folder, and you will probably find the plans.

For more information about where to find that directory, do a Google search like “Where is my downloads folder?”  or  “How to find download files on iMac?”  Make sure you specify the devise, the operating system and the version.  Example:  Windows, Mac, Android or Linux.  Each of these has their way of saving downloads.

Time is Expired / Link is Expired

If the message says time is expired (or something like that), then it is more than 7 days from the time of purchase.  The download links expire after 7 days, so it gives you time to download.  However, for security reasons the links do go away after a week.

Solution

If you tried to download earlier, the plans might already be on your computer.  See the section above.  If not, then Contact Us.  We can reset it manually.  We don’t have an issue helping you out with that.  (Please be patient if we are not in the office at that moment.  We’ll help you soon.)

Trailer Plans Download at Mechanical Elements

Phones Versus Desktop (or Laptop)

For what it’s worth, personal devises like phones or tablets do work to download the plans, but they can be tricky sometimes.  If you are not super tech savvy with your personal devise, we recommend using a computer to download the plans.  The primary issues are:  1) slow response so you don’t think things are working; then  2) finding the files after download.  Phones are not as transparent about where they save.

As a point of reference, if you do have trouble finding or printing plans, try a desktop computer.  We do get a lot more calls from people having trouble with phones, especially iPhones for whatever reason.  If you do have some difficulty, and if it’s an option for you, computers handle the job of downloading plans more smoothly.

When Nothing Else Works

Again, links expire in 7 days and the system will give you 3 attempts to download.  If you are outside this window, or if you are still having trouble finding the plans, just contact us.  We’re happy to help.  (Again, please be patient if we are not able to help immediately.)

We’re here to help you do great things with DIY — including getting the plans download.  There are always ways to download the plans.  Let us know, and we’ll help figure something out.

Thank you again for being a customer.  Please don’t stress over a plans download that did not happen as expected.  One way or another, we’ll get you the plans.

After You Download The Plans

There’s more!  For help getting into the plans after download, please read this article too.  It also talks about printing.  We wish you the Best of Luck with your build, and in all your DIY projects.

Comments

Subscribe
Notify of
3 Comments
Inline Feedbacks
View All Comments

We Found These For You . . .

Article
How To Make A Trailer Longer
Sometimes I wish my trailer was longer.  Is there an easy way to make a trailer longer?  Is that even possible?  And, what are the limits

Read The Article

Article
Trailer Deck Material
“I’m building a new trailer and I’m wondering about what deck material to use?  So many choices, all with various advantages and disadvantages.  I probably don’t even know all the available choices.  How do I decide?”

Read The Article

Article
Steel for the Next DIY Build
What does the beginning of a new DIY build looks like?  This is it.  Of course, there are the planning stages, the design stages, and then the acquisition stages where all the raw materials begin to come in.  With all…

Read The Article

Article
Drill Fixture Zoom In
Oh, I need to drill a bunch of holes, all the same, in 8 parts.  What a pain!  And, I need to cut these other 5 pieces all to match.  What a hassle to measure, mark, and cut each one!…

Read The Article

Article
Shock Absorber
For good ride quality in your car, Shock Absorbers are super important.  So why don’t they use more shock absorbers for trailers?  Do they make a difference with trailer ride?  These are good questions that need a some background,

Read The Article

Article
DOT Approved or Certified Plans
This is a great question we get a lot, in many variations.  Are your plans DOT approved?  Are the plans Stamped?  We think it’s great to know the level of plans you get when you buy, so asking about certified…

Read The Article

Article
Do-It-Together
DIY is the common acronym for Do It Yourself, but there’s a misnomer in the expression.  In some things doing it by yourself is awesome, for sure, yet DIY does not mean

Read The Article

Product
5x10.5, 2 Place, ATV Trailer Plans

Our smallest ATV and off road vehicle specific trailer plans.  Great for taking 2 ATV’s out, yet small enough for towing without a big truck.  The size also makes for easier storage between the fun trips.

Article
How We Make The Plans
What goes into the engineering of Do It Yourself Plans?  How do we make them?  When you purchase and download project plans from Mechanical Elements, you get a TON of work and information, much more than first meets the eye.

Read The Article

Product
6x11, 2 Place, ATV Trailer Plans

When you need full space for 2 large ATV’s, or other off-road vehicles, this is your trailer.  Plans give options for ramps, tie-downs, and other functions.  Build this for robust action to last through the years.